Posted 07/02/2021  |  Back

The Library is excited to announce that the online research help chat with a librarian service will now be available all day and every day!

Get those burning research questions like how do I find a journal article, or how do I cite this source answered late in the middle of the night or early in the morning!

To access the 24/7 Research Help Chat:

  • Go to the library website at
  • Look for the chat box on the lower right side of the homepage
  • Type your question in the chat box on the lower right side of the homepage.

An actual librarian will respond to help you. When a Fitchburg State librarian is not available, a librarian from another institution will respond and be able to help you with your question!