Administration

Jacalyn Kremer

Jacalyn Kremer
Dean of the Library
jkremer@fitchburgstate.edu
(978) 665-3833     
HA-210A

Jackie is the Dean of the Library and provides the leadership and vision to position the library as a student-ready library.


Tyler Sullivan

Tyler Sullivan
Administrative Assistant
tsulli27@fitchburgstate.edu
(978) 665-3195     
HA-210

Tyler manages the Dean’s office, providing clerical and administrative support to all the library departments.


Instruction Services

Instruction Request Form

Renée Fratantonio

Renée Fratantonio
Head of Instruction and Information Literacy
rfratant@fitchburgstate.edu
(978) 665-4219     
HA-102

Renée leads the instruction program, working closely with her fellow librarians and faculty to infuse information literacy within general education and disciplinary curricula. She teaches for a variety of subject areas and specializes in fake news and misinformation.


Olivia Rossetti

Olivia Rossetti
Instruction & Community Engagement Librarian
orossett@fitchburgstate.edu
(978) 665-4438     
HA-106

As a member of the instruction team, Olivia develops, implements, promotes, and assesses the Library's information literacy instruction programs for undergraduates and graduate students. Olivia's work also includes developing and sustaining partnership with the wider Fitchburg community.  


Lori Steckervetz

Lori Steckervetz
Outreach Librarian for Student Success
lstecker@fitchburgstate.edu
(978) 665-3849     
HA-100

Lori coordinates the library's outreach efforts with student support services and student organizations.  She also develops library programming for the university and local communities. 


Library Technology & Strategic Projects

Connie Strittmatter

Connie Strittmatter
Strategic Projects Librarian
cstrittm@fitchburgstate.edu
(978) 665-4222     
HA-204

Connie leads efforts in OER adoption, managing the library’s role in digital humanities projects and building collaborative relationships with Fitchburg State University’s faculty, and schools. 


Linda LeBlanc

Linda LeBlanc
Systems & Digital Learning Technologies Librarian; Library Program Area Chair
lileblanc@fitchburgstate.edu
(978) 665-3062     
HA-202

Linda leads efforts to improve existing technologies and incorporate new technologies to provide innovative library services for the university community, supports library staff in the adoption of new and emerging technologies, supports the university's online learning and extended campus partners and programs, and serves as the library’s Digital Learning Technologies Coordinator to the university community.  She also teaches library instruction classes on campus, at our extended campus sites, and online.


Public Services

(978) 665-3063, HA-112, circulation@fitchburgstate.eduPublic Services oversees borrowing and circulation, interlibrary loans, document delivery, course reserves, and customer service for the library.
  

Kelly Boudreau

Kelly Boudreau
Public Services Operation Manager
kboudre2@fitchburgstate.edu
(978) 665-3065     
HA-112A

Kelly manages the Public Services team which is responsible for the physical library space and circulation department, interlibrary loans, and reserves.  She manages the Public Services staff and student employees. 


Jordanna Duangsay

Jordanna Duangsay
Library Assistant - Circulation, Reserves, Stacks & Interlibrary Loan
jlawton5@fitchburgstate.edu
(978) 665-3762     
HA-112

Jodie is part of the Public Services team, responsible for processing interlibrary loans, physical and electronic library reserves, stacks maintenance, and circulation.


Sarah Gilbert

Sarah Gilbert
Library Assistant - Public Services
sgilber7@fitchburgstate.edu
(978) 665-4824     
HA-112

Sarah is the nighttime circulation supervisor in the Public Services department.  Sarah is responsible for stacks maintenance, helps process interlibrary loans, assists patrons at the circulation desk, and supervises our student workers.


Robin Bourgault

Robin Bourgault
Library Assistant - Public Services & Technical Services
rbourga5@fitchburgstate.edu
(978) 665-3063     
HA-112

Robin works in the Public Services department where she helps with the processing of interlibrary loans, assists patrons at the circulation desk, and supervises our student workers. She also does the ordering and processing of library materials in Technical Services


Micaela Austin

Micaela Austin
Library Assistant - Public Services
maustin9@fitchburgstate.edu
(978) 665-3063     
HA-112

Micaela is an evening circulation supervisor in the Public Services department.  She helps with the processing of interlibrary loans, assists patrons at the circulation desk, and supervises our student workers.


Dominic Carranza

Dominic Carranza
Library Assistant - Public Services
dcarranz@fitchburgstate.edu
(978) 665-3063     
HA-112

Dominic is an evening circulation supervisor in the Public Services department. They process interlibrary loans, assist patrons at the circulation desk, and supervise our student workers.


Research Services

(978) 665-3223, HA-1st floor, reference@fitchburgstate.edu 

Sherry Packard

Sherry Packard
Reference & Research Services Librarian
spackard@fitchburgstate.edu
(978) 665-3515     
HA-104

Sherry can most often be found at the Research Help Desk on the first floor of the library.  When she is not helping students find books and articles, Sherry is researching new books to add to our collection.  Sherry also enjoys writing fantasy novels and gaming.


Matthew Raymond

Matthew Raymond
Reference Librarian
mraymo12@fitchburgstate.edu
(978) 665-4221     
HA-112

Matt provides research and technology assistance to all library patrons at the Research Help Desk.  He helps with finding articles, books, and other materials for research through in person, email, phone, or chat.


Kim Cochrane

Kim Cochrane
Reference Librarian
kcochra4@fitchburgstate.edu
(978) 665-4221     
HA-112

Kim provides research and technology assistance to all library patrons at the Research Help Desk.  She helps library users find articles, books, and other materials for research through in person, email, phone, or chat.


Technical Services & Archives

(978) 665-3310, HA-201
 

Asher Jackson

Asher Jackson
Head of Technical Services & Archives
ajacks19@fitchburgstate.edu
(978) 665-4869     
HA-201A

Asher leads the Technical Services team. He plans, implements, maintains and enhances the wide range of library collections to ensure their availability to the university community. As the Library’s Archivist, he collects, organizes, and preserves the university’s records, digital collections, and other documents of interest.  He also teaches library instruction classes.


Joanne Dennis

Joanne Dennis
Serials Coordinator
jdennis@fitchburgstate.edu
(978) 665-3068     
HA-201

Joanne is responsible for maintaining the library’s electronic and print journal collection as well as maintaining the online databases.  She also does some cataloging and assists in the library’s archives.


Melanie Nichols

Melanie Nichols
Technical Services & Cataloging Assistant
mnicho15@fitchburgstate.edu
(978) 665-4335     
HA 201

Melanie is responsible for cataloging new books and materials for the library, assigning call numbers, subject headings, etc. before entering them into our system.  She keeps up with cataloging changes and updates and re-catalogs the collection as necessary.


Robin Bourgault

Robin Bourgault
Library Assistant - Public Services & Technical Services
rbourga5@fitchburgstate.edu
(978) 665-3063     
HA-112

Robin works in the Public Services department where she helps with the processing of interlibrary loans, assists patrons at the circulation desk, and supervises our student workers. She also does the ordering and processing of library materials in Technical Services